Privacy Policy
Lonsdale Real Estate ("we," "us," or "our") operates the website lisalonsdale.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit the Site, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
By using the Site, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us, including when you fill out a contact or inquiry form on the Site. This may include:
Full name
Email address
Phone number
Property or service details you include in your message
Any other information you choose to submit through a form
We also automatically collect certain technical information through Google Analytics (see Section 3, Cookies and Analytics).
2. How We Use Your Information
We use the information you provide to:
Respond to your inquiries and requests
Provide information about real estate listings, services, or market updates
Communicate with you about your inquiry or an ongoing transaction
Improve the Site and our services
Comply with legal and regulatory obligations, including those of our real estate brokerage and board
We do not use the information collected through contact forms for unrelated marketing purposes without your consent.
3. Cookies and AnalyticS
The Site uses Google Analytics, a web analytics service provided by Google, to help us understand how visitors use the Site. Google Analytics uses cookies — small text files placed on your device — to collect standard internet log information and visitor behaviour information in an anonymous form (such as pages visited, time on site, and general location).
This information is used in aggregate to improve the Site's content and user experience. It is not used to personally identify you.
You can opt out of Google Analytics tracking by:
Adjusting your browser settings to block cookies, or
Installing the Google Analytics Opt-out Browser Add-on
For more information on how Google collects and processes data, see Google's Privacy Policy.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
Lonsdale Real Estate and its associated agents/staff, for the purpose of responding to your inquiry
Real estate boards or associations (e.g., TREB), where required in the ordinary course of a real estate transaction
Service providers who help operate the Site (e.g., web hosting, form processing, Google Analytics), who are bound to protect your information and use it only for the purpose of providing services to us
Legal or regulatory authorities, where required by law
5. Data Retention
We retain personal information collected through contact forms only for as long as necessary to respond to your inquiry, maintain a record of communications, or comply with legal and professional obligations under real estate regulations.
6. Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Links to Other Websites
The Site may contain links to third-party websites (such as listing portals or social media). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.
8. Children's Privacy
The Site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Your Rights
Under PIPEDA and applicable provincial law, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Withdraw your consent to our collection or use of your information, subject to legal or contractual restrictions
To exercise these rights, contact us using the information in Section 11 below.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Lonsdale Real Estate
llonsdale@bosleyrealestate.com